Facebook Continues its push for Libra as it acquires Isreali based AI Chatbot firm Servicefriend
Facebook has reported acquired the Isreali artificial intelligence based Chatbot startup ServiceFriend to use for the Libra digital wallet customer service, the Calibra.
The acquisition was reported by the Israeli media house TheMarker who revealed the information came from an investor in the Isreali based company.
Not disclosing the amount offered for the purchases, this acquisition amounts to Facebook’s sixth acquisition in Israel after Facebook purchase of Radix in 2018.
ServiceFriend has developed an artificial intelligence solution for use in customer service centers, which redirects customers to a human factor after a call with a machine- TheMarkle reports.
The firm says its product architecture allows humans to quickly assist the bot in handling situations that it doesn’t yet know how to handle.
Facebook, in June 16, 2019 released the documentations its proposed cryptocurrency Libra and digital wallet Calibra stating the product will launch in January, 2020.
Immediately it was released to the public, Facebook became a target for regulators scrutinizing the proposal of the Mega Corporation, determining the impact of the Libra on the stability of the national currency, the Dollar.
The United States were not alone in the airing of their concerns, France, India, China etc have publicly stated their concerns for the proposal of the social media giants.
Servicefriend was quoted saying on its website, “We are thrilled to share that Servicefriend is now moving to the next chapter of our exciting journey. Over the past four years, we managed to standout and build a great platform for brands to deliver excellent experiences at scale over WhatsApp and Messenger. Our mission to transform the way business interact with people and to let people communicate with businesses as they do with their friends has always been our raison d’etre.”
According to its website, its mission is to let people communicate with businesses as they do with their friends. It provides hybrid bot technology for consistent messaging experience at massive scale.
Servicefriend was established in 2015 by the CEO, Shahar Ben-Amin and Ido Arad, the VP of Customer and Business Development, revealed Marker.
Latest Episode on Inside Blockchain
Crypto News Update
Crypto Bootcamp Community Celebrates Bitcoin Pizza Day Across Africa
The advent of Bitcoin has paved the way for seamless cross-border payments. The demand for third-party intervention in financial transactions...
Explore, Build Assets, Fight and Earn in the Supernova Space
A new economy was opened in 2017 when blockchain was integrated into gaming to produce the first Web3 game: CryptoKitties....
Owl.Games: The Rise of Crypto Games in the Casino Industry
Crypto gaming used to be new a few years ago but it’s going mainstream now. However, there are some sectors...
BCAT Africa: Reducing Unemployment in Africa
One of the greatest lines spoken in the Spiderverse is “with great power comes great responsibility”, although it can be...
Gamified NFT Platform Trove Announces Launch Partners SideQuest
Trove has announced its new Launch Partnership with SideQuest, a gamified risk-to-earn NFT collection. It was announced on Twitter today. ...
- Move To Earn: Keep Fit, Sport, Connect and Earn on the Calo Metaverse
- Top 5 Move-to-earn Applications on Google Playstore
- Top Move-to-Earn Projects Below $100 Million Market Cap
- MetaRuffy: An Intersection of Blockchain, Web3, VR, and AR
- Crypto Bootcamp Community Celebrates Bitcoin Pizza Day Across Africa